The NHTSA recently opened an investigation into the 2017 and 2018 model-year Nissan Rogue vehicles after 87 complaints were registered claiming erratic automatic emergency braking incidents.
Consumer Reports reported on Friday about the investigation, which is set to look at 675,000 vehicles in total. Most of the complaints alleged that the emergency braking system brought the vehicle to a stop without any apparent obstacles in front of the crossover.
Nissan claimed that it released a service bulletin for all of the affected 2017 and 2018 Rogue vehicles that have automatic emergency braking. The technical service bulletin focuses on software updates to help improve the system’s performance. However, the update is not a safety recall. Therefore, the fix isn’t done free of charge for the customers. If the owner of the vehicle is still under the original manufacturer’s warranty, the work is going to be done without charges. Owners that are out of warranty must pay for the software update.
The Center for Automotive Safety, a non-profit organization, started petitioning the NHTSA in March to open an investigation because it said that Nissan tried to treat the issue as a service problem instead of a safety concern.
The CAS also claimed that some owners shut off the automatic emergency braking system because of the erratic braking events, which could make matters worse. If the automatic emergency braking system works correctly, it can prevent and mitigate crashes. If it is turned off for any reason, the system cannot warn the driver of an impending accident and cannot apply the brakes for the vehicle if the driver fails to do so.
Currently, the NHTSA is performing an investigation. It is going to notify Nissan that it must issue a safety recall for the Rogue models affected or conclude in the investigation that there are no defects relating to safety.